Privacy Policy

 

1. Introduction

OM CREATION ("we," "our," or "us"), headquartered in Gujarat, India, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website omcreation.shop, use our services, or interact with us in any way.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our website.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you voluntarily provide it to us:

• Full name
• Email address
• Phone number
• Business name and address
• Order details and purchase history
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent, and navigation patterns
• Referring website or search terms
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing and fulfilling your textile orders
• Responding to your inquiries and providing customer support
• Sending order confirmations, shipping updates, and invoices
• Improving our website, products, and services
• Sending promotional materials (with your consent)
• Complying with legal obligations under Indian law
• Preventing fraud and ensuring website security

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website, shipping orders, and conducting business (e.g., logistics partners, payment processors)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Consent: With your explicit consent for any other purpose

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure server infrastructure
• Access controls and authentication measures
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal data
• Withdraw consent for data processing
• Object to the processing of your data
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at support@omcreation.shop.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at the email address.